Track your MyEdenDay order
Once your order has been dispatched and tracking information has been added, you can follow its progress using the tracking link in your shipping confirmation email.
You can also sign in to your MyEdenDay customer account and open the relevant order to view its latest status.
If you are asked to verify your order
Depending on how you access the order status page, you may be asked to provide:
- Your order number
- The email address or phone number used at checkout
You can find your order number in the order confirmation sent to you by email or SMS.
If tracking information is not available
Tracking may not yet be visible if:
- Your order has not been dispatched
- Tracking details have not yet been added
- The carrier has not yet registered the shipment
Please allow time for the tracking information to appear after receiving your shipping confirmation.
Need further help?
If you cannot access your order status, the tracking link does not work, or the information appears incorrect, contact us at orders@myedenday.com.
Please include:
- Your order number
- The email address used at checkout
- A brief description of the issue
For your security, never send full payment card details by email.