Contact MyEdenDay
Our support team is available to help with orders, deliveries, returns, products and account-related questions.
To help us respond efficiently, please contact the most relevant team below.
Customer support
For general customer service enquiries, email:
support@myedenday.com
For questions specifically about the MyEdenDay Help Centre, email:
help@myedenday.com
You can also use the chat widget on the MyEdenDay website when it is available.
Specialist contact addresses
- Orders and tracking: orders@myedenday.com
- Returns, exchanges and refunds: returns@myedenday.com
- Damaged or incorrect items and customer care: care@myedenday.com
- General information: info@myedenday.com
What to include in your message
Where relevant, please include:
- Your full name
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photographs, if your item arrived damaged or incorrect
Providing the relevant details in your first message can help us review your enquiry more efficiently.
Protecting your information
For your security, never send:
- Full payment card details
- Account passwords
- One-time security codes
- Sensitive identity documents unless specifically requested through a secure process